Frequently asked questions
How Long will it take to receive my products?
Answer: Turn around times are 4 to 6 weeks
What is the (MOQ) minimum order quantity?
Answer: the minimum order quantity is 24 pieces.
Can I customize the formula?
Answer: You cannot customize the formula, you can customize your label. We do offer semi custom formulas and custom formulas for additional cost? For more info on semi and custom formulas click the additional services tab.
What If I don’t Like the product?
Answer: Your satisfaction is our priority. We encourage our customers to order the sample kit for you to test each product, giving you a preview of what you are ordering.
Are there incentives when I purchase more products?
Answer : Yes, the more you purchase the more you save. Visit the price list page to view discounts for bulk orders.
Can I label my own products?
Answer: Label application is a complimentary service Slarutan Cosmetic lab offers. This service protects you the client from being FDA non-compliant. allowing our staff to review and apply your labels protects you the client from potential lawsuits.
Can I customize my label?
Yes you can customize your logo. During checkout , submit your logo in a pdf format. If you need assistance with creating a logo , email firstname.lastname@example.org . There are additional fees for this service.